55 Club - Responsible Gaming

Play within your limits

At 55 Club, gaming should be an enjoyable, recreational activity, not a source of financial strain or stress. Responsible gaming starts with a clear personal budget set before you open any game. Decide in advance how much you can genuinely afford to spend as entertainment, treat that amount the same as any other leisure expense, and stop the moment it is gone. Never use money reserved for rent, bills, groceries or savings.

Time limits matter just as much as money limits. Set a timer before each session and close the app when it goes off, whether you are ahead or behind. Avoid playing when you are feeling anxious, low or under the influence of alcohol, decisions made under emotional pressure almost always lead to spending beyond your intended limits. Chase no loss; if you feel the urge to deposit again to "win back" what you lost, stop and take at least a 24-hour break.

A balanced lifestyle is your best safeguard. Keep investing time in family, friendships and hobbies. If gaming starts to crowd those things out, that is a clear signal to use the account tools described below.

Warning signs of problem gambling

Problem gambling develops gradually, so recognising the early signs is critical. Ask yourself: Do you spend more time or money than you planned? Have you tried to cut back but failed? Do you think about gambling while doing other things, or use it to escape stress and boredom? Do you borrow money, hide spending from family, or neglect bills to fund play?

Emotional signals are equally important. Feeling irritable or restless when not gambling, needing to bet larger amounts to feel the same excitement, or experiencing guilt and shame after sessions are all indicators that your relationship with gaming has moved beyond recreation.

If you answered yes to two or more of these points, please activate the account tools below or speak with a professional counsellor. Seeking help early makes recovery significantly easier.

Deposit, loss and time limits

55 Club provides built-in limit tools so you can set hard boundaries directly inside your account. A deposit limit caps how much you can add to your balance over a chosen period, daily, weekly or monthly. Once the cap is reached, no further deposits are accepted until the period resets. Reducing an existing limit takes effect immediately; increasing one requires a mandatory 48-hour cooling period so the decision is never impulsive.

A loss limit stops play automatically once your net losses within a set period reach the amount you specify. A session time limit ends your gaming session after a chosen duration and displays a reminder before the cut-off so you can close out cleanly. These tools are available under Account → Responsible Gaming and can be adjusted at any time within the restrictions described above.

We recommend reviewing and setting all three limits before your first deposit. Starting with conservative figures and adjusting upward only after sustained, stable play is a practical and proven approach.

Self-exclusion and cool-off

If you need a stronger break, 55 Club offers two escalating options. A cool-off period temporarily suspends your account for 24 hours, 7 days or 30 days. During a cool-off you cannot log in, deposit or play. It activates instantly and cannot be reversed before the period expires, this is intentional, so the pause is meaningful.

For longer-term support, self-exclusion closes your account for a minimum of six months, with options up to five years or permanently. All pending withdrawals are processed and your account data is retained for regulatory purposes, but you will be blocked from opening a new account during the exclusion window. To request self-exclusion, contact our support team at [email protected] or use the in-app request form under Account → Responsible Gaming.